We have an all-team weekly recap every Friday, where we take the time to talk about what went well, what could have gone better, and who should be celebrated. We have ongoing appreciation asynchronously through Slack. At our semi-annual offsite retreats, we have "core values awards", where we recognize Resolvers who exemplify each of our core tenants. These awards are based on peer nomination. In addition, we have started providing service awards as more of our team celebrates length of service milestones with Resolve.
All team members complete a personal "READ ME" profile during onboarding to ensure we are fully inclusive and make people feel that they belong - as we recognize each individual has difference preferences. This READ ME profile includes prompts for each team member to share how often they like to be appreciated (immediately, quarterly, etc) and how (via Slack, in private, etc).
As a part of our People strategy, Resolve has rolled out an initiative to provide intentionality around diversity, inclusion & belonging. As our employee population grows, so will our need to ensure we hire and support diverse backgrounds/skill sets at Resolve, as well as ensuring our team feels included and feel they belong at Resolve.
Every Wednesday, the entire company participates in a virtual "roundtable" when everybody answers a new question in effort to learn more about each other. These questions are submitted by team members and past instances have created a deeper understanding and connection between individuals. Examples of past questions: "What is the best piece of advice you've ever been given? How has it impacted your life?" "What's your interesting fact about yourself?" "What is the best thing that has happened to you in the past week?"
We are continuing down this journey by establishing belonging programs/education and the development of a formal recruiting strategy and support programs for diversity.
We've recently been coining "humble horsepower" as a descriptor for how our team operates. We are a group of hardworking, intelligent individuals working in tandem to shape the future of the B2B payments industry. We have the autonomy and scrappiness of a startup but with the thoughtfulness of a company who's scaled with intentionality and finesse. Founders: Chris and Brian are serial entrepreneurs and YC alums. Resolve offers a transparent and collaborative culture. We are a remote-first company that offers several in-person offsite retreats per year for our team to collaborate and connect. Resolve offers competitive pay and benefits, meaningful equity and flexible PTO.
Internal joke with team: "most # of socks worn on hands" (team building exercise gone awry). But in all seriousness, we'll stand behind "humble horsepower".